We respect your privacy by implementing tough information security.
It is our responsibility to treat customers, colleagues, the community, and the environment with respect. That includes your personal information. We ensure your privacy by handling your personal information in a safe and accountable manner.
- Collection of personal information
- Collection of aggregate information
- Cookie Technology
- Right to monitor use
- How we disclose personal information
- How we protect personal information
- Third Parties
- Reviewing and modifying your personal information
- California Privacy Rights
- Changes to policy
Collection of personal information
Penske collects personal information in various ways to better serve our customers. Such information may be used to allow customers to order or schedule services, to receive support for the services Penske provides, to allow Penske to contact customers to provide those services, to complete delivery of products and services, and to protect Penske from fraudulent transactions. Penske also uses the information collected to tailor and improve our customers’ experience while using the Sites.
Once you access the Sites and/or transact business with Penske, Penske may collect personally identifiable information about you. Such personally identifiable information may include e-mail addresses, domain names, addresses and routing information; your name and phone number; your mailing and/or billing addresses; and other relevant data that will better allow Penske to provide information and/or services related to your needs.
Collection of aggregate information from Website visitors
In addition to the personally identifiable information described above, Penske also collects aggregate information from many users regarding the usage of the Sites, such as number of visits, pages visited, and the overall duration of time spent on the Sites. The information collected depends largely on the needs of our customers and what services and features they use on the Sites. Penske does not disclose this information to third parties.
Right to monitor use of the sites
How we disclose personal information
Penske may, from time to time, share your personal information for the following limited purposes:
- Agents and Affiliates: Penske may distribute your personally identifiable information, both internally within the company and to agents and affiliates as necessary, for purposes related to Penske products and services. Penske also may provide personally identifiable information to certain third parties that have entered into contracts with Penske to provide certain services. Penske may also use this information to help manage programs and services that may be of interest to you.
- Business Transfers: In the event that Penske sells or transfers all or a portion of our business and assets, Penske reserves the right to transfer your personally identifiable information in connection with that transaction. In such event, Penske will use reasonable efforts to ensure that your personally identifiable information remains protected.
How we protect personal information
Penske takes appropriate physical, electronic and managerial precautions in our efforts to prevent unauthorized access and use of any data you send Penske. Penske recommends that when you access the Sites, you do so from a secure browser. Penske also recommends that passwords requested/required to access the Sites be a unique combination of letters and numbers in order to protect your information.
Penske’s website at http://www.pensketruckrental.com and the Sites maintained therein may contain links to other third-party sites, such as the sites of Penske agents, sales affiliates and other organizations, whose products or services may be of interest to you. Penske cannot be responsible for maintaining your privacy once you leave our Sites. When you click on any links or banners on our Site that take you to third-party web sites, you will be subject to the third parties’ privacy policies. Penske encourages you to read the posted privacy statement of any and every site you visit, whether you are linking from one of our Sites or browsing on your own.
Penske does not knowingly collect or use any personally identifiable information from children under the age of 13. Should Penske learn that someone under the age of 13 has provided any personal information to or on any of the Sites, Penske will take steps to remove that information as soon as possible.
Reviewing and modifying your personal information
If you wish to verify or modify any of the information you have submitted to Penske, please contact a Penske representative at 1-888-996-5415 or via email at firstname.lastname@example.org.
Penske gives you the opportunity to opt out of receiving direct marketing information from us. You can easily opt out by sending an e-mail to email@example.com, or by calling us at 1-888-996-5415.
California Privacy RightsPursuant to California Civil Code Section 1798.83, a California resident who has provided personal information to a business with whom he/she has established a business relationship has the right to request certain information regarding the disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to firstname.lastname@example.org with the subject line “California Privacy Rights,” or write to Penske at:
Penske Truck Leasing Co., L.P. – California Privacy Rights
Rt. 10 Green Hills, PO Box 391
Reading, PA 19603
Changes to policy
Copyright © Penske Truck Leasing Co., L.P., 2011. All Rights reserved.