On-time delivery is critical, so uptime is essential to customer satisfaction. But things happen.
In the unlikely event of a breakdown, one call to the Penske 24/7 Roadside Assistance team is all you need.
The Penske 24/7 Roadside Assistance call center is staffed by experienced, in-house Penske personnel who speak and understand the specific problems your drivers may be experiencing. They maintain detailed reports to keep you informed of any changing status. Additionally, all calls are recorded. Customers may review call details if needed.
No problem. We have an extended network of 22,000 qualified service vendors who handle everything from repair to towing to load transfer. We keep you and your driver informed throughout, and we follow up with accurate repair estimates.